HELP CENTER

WHAT IS YOUR RETURN POLICY?

Please contact us at ragecandleco@gmail.com within 5 business days of receiving your product to initiate a return. If 5 days have gone by since your purchase, unfortunately, we can't offer you a return or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.

Any item that is not in its original condition, damaged or missing parts for reasons not due to our error will not be accepted for return. We do not offer returns due to scent preferences or mistakes in the ordering process for which we are not at fault. 

DO YOU OFFER INTERNATIONAL SHIPPING?

We do offer internationally shipping. Shipping cost will be determined by location at checkout.

REFUNDS

Once your return is received and inspected, we will notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your card or original method of payment, within 5 business days.